Career@TechSpace

TechSpace is a home to a team of young talented individuals who share a common interest - technology. We are committed to building a workforce that respect individual skills and diversity while valuing team contrbution. We take great pride in providing the best technology and services to our customers.

Our innovative culture means everyone is encouraged to have creative ideas; to express them and to share them. We want to invest in ideas to help change lives and improve working practices.

We are searching for creative and talented individuals to join our team. TechSpace offers its employees limitless opportunity for development and growth! We strive to create the best working culture to inspire and drive individuals while having fun in the process.

Current Job Openings

TechSpace provides IT Outsourcing services, remote help desk services, consulting and cloud solutions to SMEs and non-profit organizations. The primary focus for this position is to drive sales growth by acquiring new clients through direct individual prospecting and sales activities. The role will be responsible for managing and growing the client base and revenue in both the small and middle market where TechSpace has been making significant headway and finding rapid market acceptance. Candidate should possess strong sales skills, understand the market and customer requirements, prove potential customers of our world-class capability, and build long-term collaborative relationships.

Key Responsibilities:

  • > Identify, prospect and acquire new clients.
  • > Generate and qualify leads through cold calls, emails, social media, and networking.
  • > Develop client proposals and contracts to customers in an organized, timely, and professional manner.
  • > Manages sales opportunities, activities and sales pipeline, demonstrates consistent success in meeting or exceeding quota.
  • > Provide accurate monthly forecasting.
  • > Facilitate feedback to technical teams regarding client needs, operational needs and business processes.
  • > Provide executive level representation at high-stakes meetings with prospects, clients, and technology/channel partners.

Required Experience/Skills:

  • > Experience in sales of IT systems, services or related products.
  • > Providen track record achieving sales target.
  • > Exceptional written and non-verbal communication skills
  • > Strong closing and negotiation skills
  • > Ability to work independently and initiate action
  • > The ability to write reports and proposals
  • > The capacity to work well on your own or in a team
  • > The ability to manage your time and plan your day effectively
  • > Reliable and self-motivated individual
  • > Bachelor's Degree or equivalent experience.

TechSpace offers IT procurement services for Thai SMEs. We are seeking a highly self-motivated and proactive Hardware Sales Executive to join our fast-growing team. As a Hardware Sales Executive, you are responsible for seeking new business opportunities for the sales of hardware and software products in Thailand. You will develop and execute a supporting business plan that is fully aligned with the hardware business unit. The successful candidate must have a solid understanding of IT hardware products and trends. This role will report to the IT Sales Manager.

Key Responsibilities:

  • > Identify potential business opportunities, upsell and cross-sell products to meet revenue goals.
  • > Generate and qualify leads through cold calls, emails, social media, and networking.
  • > Manages sales opportunities, activities and sales pipeline, demonstrates consistent success in meeting or exceeding quota.
  • > Responsible for building and cultivating strong customer relationships.
  • > Research, recruit, manage and build strong relationships with vendors.
  • > Provide accurate monthly forecasting.

Required Experience/Skills:

  • > 3+ years of high-tech field experience in sales, engineering, professional or consulting team.
  • > Proven track record of achieving revenue targets.
  • > Experience in selling IT hardware, software or IT infrastructure solutions.
  • > Strong knowledge in IT hardware, software and systems.
  • > Excellent understanding of the IT hardware industry and trends.
  • > Excellent pipelining / forecasting / resource management / account management skills.
  • > Successful experience working in a fast-paced, high growth, rapidly changing environment.
  • > Bachelor's Degree or equivalent experience.

The successful candidate will have an in-depth understanding in systems, network and visualization technologies. Primary duties includes technical planning, systems integration, documentation, system performance modeling, verification and validation, cost and risk estimation, evaluation of system supportability and effectiveness. This is a fast-paced role where initiative and a desire to learn quickly and solve problems are vital to success. The candidate will also have a high possibility to become a team leader in the future.

Key Responsibilities:

  • > Define, plan, coordinate, and manage engineering activities.
  • > Translate customer requirements into hardware and software specifications.
  • > Provides high-level technical expertise in support of pre-sales activities.
  • > Lead project design, reviews, risk analysis and implementation phases.
  • > Provides post-implementation technical support and in-office level 3 support.
  • > Develops and maintains project documentation to support technical delivery and integration.
  • > Perform benchmarking, tuning, capacity planning for systems and applications.
  • > Perform systems monitoring and log analysis, as well as establish thresholds for automated alerts and notifications or triggers.
  • > Work closely with the team to ensure timely completion of deliverables.

Required Experience/Skills:

  • > 2+ years experience in Window Systems, Microsoft AD, firewall, virtualization, storage or related technologies.
  • > Demonstrated on-the-job experience designing, configuring, maintaining, integrating, clustering and managing physical and virtual servers in a production environment.
  • > Candidate must have a technologist mindset with aptitude to work on challenging projects while possessing organization, time management, and multitasking skills.
  • > Goal oriented, forward thinker that can provide solutions for complex technical problems.
  • > Experience with AWS EC2 or similar cloud services platform
  • > Good command of English, both written and verbal.
  • > Microsoft, Cisco, VMware, firewall or security related Certifications are a plus
  • > Bachelor's Degree in IT, Computer Engineering , Computer Science or related fields.

TechSpace is seeking a senior software developer who deeply understands modern application design, as well as tools and popular frameworks. We’re looking for engineers who enjoy being part of a small, collaborative team, directly influencing the product and development standards, and act in weeks rather than months. Help us achieve our objectives: breaking monolithic application into micro-services; scaling our traffic from tens of thousands to hundreds of thousands; and continuing to improve our development and testing processes.

If you are an excellent developer who is seeking an opportunity to develop and create cutting-edge applications of high quality, security, and performance, you maybe who we are looking for.

Key Responsibilities:

  • > Contribute in the development of Appika products (SaaS ERP, CRM, Ticketing, Field Service applications).
  • > Design and build distributed, service-oriented web services/APIs to enable internal and 3rd party developers to create content extending Appika Business Suites.
  • > Taking a leadership role in developing and advancing back-end systems.

Required Experience/Skills:

  • > 3+ years of software development experience.
  • > Strong PHP programming skills, MVC framework and OOP.
  • > In-depth understanding of JSON/RESTful APIs, API gateway implementations
  • > Experience building and designing highly scalable Web Services (REST,JSON), APIs or micro-services.
  • > Understanding of secure coding practices.
  • > Experience with full development life cycle activities including design, development, integration, system & unit testing.
  • > Experience with LEMP stack, AWS, Docker and Git.

The digital development team at TechSpace focuses on creating engaging online user experiences and systems that helps forward our mission, and your work in this role would be critical to those efforts.

As a Marketing Web Developer, you will work directly with the marketing team to develop websites, applications and landing pages across a wide range of projects. You would be part of the team understanding and translating the objectives into effective and actionable solutions that make use of multiple technology stacks.

Key Responsibilities:

  • > Work alongside our cross-functional team of Designers, Developers, Content Creators, and Marketing Specialists to own all aspects of our web development projects.
  • > Translate high quality designs and mock-ups into fully functional, responsive webpages.
  • > Integrate data from various back-end services and databases.
  • > Communicate with customer leadership, end users, and other product teams to gather requirements and resolve issues.
  • > Contribute to project planning, new feature design, user training and documentation.
  • > Manage site code deployments and releases while continually working to optimize systems and improve work processes.
  • > Conduct testing of product releases to ensure compliance with quality standards and customer requirements.
  • > Perform site maintenance, systems hardening and support.

Required Experience/Skills:

  • > Degree in a related field (Computer Science, etc.) preferred.
  • > Strong understanding of UI design principles, cross-browser and cross-device compatibility, and general web functions and standards
  • > Proven track record of creative web site development in accordance with the design specifications, user interface style guides and established usability standards.
  • > Experience creating dynamic front-end applications that integrate with a CMS.
  • > In-depth understanding of relational database systems, Object Oriented Programming and web development process (design, development and deployment).
  • > Deep expertise and hands on experience with frameworks such as Angular, React, Vue, Laravel or Symphony.
  • > Experience with web security, session management and its application within ecommerce.
  • > Knowledge of SEO principles.
  • > Experience with WordPress, Drupal, or Joomla.
  • > Experience with source control management (ideally using Git/GitHub, bitbucket).
  • > Linux and web server expertise (e.g., Apache, NGINX, and Node.js).
  • > Familiarity with Agile/SCRUM development practices.
  • > Aggressive problem diagnosis and creative problem solving skills
  • > Proven ability to organize work, prioritize tasks and deliver results within tight timeframes.

We are seeking applicants that are not only technical but pride themselves in providing excellent customer service. You will play a critical role both supporting our customers but also in helping to support our team internally as we expand. The successful candidate must be able to assess, architect, plan, implement, document, and support IT systems and network infrastructure environments to meet the customer’s demands. You will also act as a liaison for our customers and colleagues regarding service, parts and support for these products. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.


JOB SUMMARY:

  • > Service customer equipment including installations, preventative maintenance, techroom repairs and training.
  • > Setting up and installing new servers and network equipment, desktops, and printers.
  • > Installing and troubleshooting client applications (proprietary and off-the-shelf).
  • > Troubleshooting server and workstation software and hardware issues.
  • > Monitoring backup systems and ensuring jobs are completed per schedule.
  • > Provide consultation and solutions to customer, converting requirement into successful implementation.
  • > Communicating system issues, updates, and resolution plans/timelines to customer in person and/or via email and phone.
  • > Collaborate with third-party vendors to resolve software/hardware problems and disputes.
  • > Support Systems Integration Team in implementing IT systems and network infrastructure.
  • > Work with vendors and internal stakeholders to vet and demo new applications.
  • > Provide remote support for customer and internal teams as needed.
  • > Take pride in maintaining complete, timely documentation, including IT profiles, network diagrams, daily onsite reports, field service reports and others as defined by management.

Required Experience/Skills:

  • > Strong IT knowledge and experience in all Windows OS, Windows Server, Active Directory, Virtual Server, SQL Server, Exchange and Office Suites.
  • > Good troubleshooting and problem solving skills, able to work under pressure.
  • > Handle multiple tasks concurrently.
  • > Demonstrate knowledge of Server hardware (IBM, Dell, HP).
  • > Demonstrate knowledge of Storage Area Networks, iSCSI, and NAS Solutions.
  • > Demonstrate knowledge of Routers, VPN, Firewalls, and Wireless.
  • > Service mind with excellent communication and presentation skills.
  • > Must be able to lift, carry, and reposition all parts of user workstations, servers, network appliances, and printers
  • > Experience in cloud solutions and Unix/Linux is a plus.
This opportunity is well suited to individuals with initiative, and a professional demeanor who can communicate clearly and believe in treating people with trust and respect. As a Service Desk Specialist, your day-to-day responsibilities will require you to provide phone and remote support to customer's in a dynamic environment. This position will require daily customer interaction and requires a strong communication skills both written and verbal. The ideal candidate is customer motivated and will work to understand the needs of our customers.

Key Responsibilities:

  • > Serve as the first point of contact for customers seeking technical assistance over our help desk system, chat, phone or email.
  • > Answer and resolve customer inquiries regarding computer software or hardware issues.
  • > Documents, monitors and manages the resolution of customer issues according to our operating procedures.
  • > Escalate incident as necessary per established escalation policies.
  • > Take pride in creating and maintaining knowledge articles for publication to technical and non-technical personnel.
  • > Participate with training and other team development and improvements.
  • > Maintain open line of communication with customers, managers, co-workers and venders.

Required Experience/Skills:

  • > 1+ years experience in technical support, call center environment, or desktop support role.
  • > Demonstrates excellent customer service and ability to provide best in class support to our customers.
  • > Ability to work under pressure and prioritize to complete tasks in a timely manner.
  • > Experience in troubleshooting servers, desktops, networking, connectivity and general desktop support functions.
  • > Demonstrate excellent troubleshooting and problem solving skills.
  • > Possesses excellent organizational skills and communication skills, both written and verbal.
  • > Previous call center/service desk experience is a plus.
  • > Bachelor’s Degree in Computer Science, Math, or similar field.

 

Preferred/Desired Skills:

  • > Help Desk Institute certification (Preferred).
  • > Solid understanding of relevant technologies including Windows OS, Client/Server, HyperV, Active Directory, Networks, backup and disaster recovery, Information Security, Monitoring Tools Management / Maintenance of online subscription services such as O365 and Google Apps
  • > ITIL knowledge is a plus
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